Rassoraah – Taste That Travels
Effective Date: 25-05-2025
📧 Email: rassoraah@gmail.com
📞 Phone: +91 97837 51070
At Rassoraah, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, place an order, or interact with our services.
1. Information We Collect
Personal Information
When you use our website or place an order, we may collect the following information:
- Full name
- Email address
- Phone number
- Shipping and billing address
- Order and transaction details
Note: Payment details are processed securely by third-party payment gateways. We do not store your card or banking information.
Automatically Collected Information
When you browse our website, certain data may be collected automatically, including:
- IP address
- Browser type and device information
- Pages visited and time spent on the website
- Cookies and usage data for analytics and performance improvement
2. How We Use Your Information
Your information is used strictly for business and service purposes, including:
- Processing and delivering your orders
- Communicating order updates and confirmations
- Responding to customer inquiries and support requests
- Improving website performance and user experience
- Sending important service-related communications
We do not use your data for unsolicited marketing without your consent.
3. Sharing of Information
We do not sell, rent, or trade your personal information. Your data may be shared only in the following cases:
- With logistics and courier partners for order delivery
- With payment gateway providers for secure transaction processing
- When required by law, regulation, or legal process
All third parties are required to handle your data securely and confidentially.
4. Third-Party Services
Our website may use or link to third-party services such as:
- Payment gateways
- Courier and logistics tracking services
- Analytics tools (e.g., website performance tracking)
These third-party platforms operate under their own privacy policies. We recommend reviewing their policies separately.
5. Data Security
We implement reasonable technical and organizational safeguards to protect your personal information against unauthorized access, loss, or misuse. However, no online transmission or storage system can be guaranteed to be 100% secure.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data (subject to legal and business requirements)
- Opt out of non-essential communications
To exercise these rights, please contact us at rassoraah@gmail.com.
7. Children’s Privacy
Our website and services are intended for individuals aged 18 years and above. We do not knowingly collect personal data from minors.
8. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or business practices. Any updates will be posted on this page with a revised effective date.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how your information is handled, please contact us:
📧 Email: rassoraah@gmail.com
📞 Phone: +91 97837 51070
📍 Business Address:
C-221 SD, Heerapura-A West,
Jaipur, Rajasthan – 302034, India
Thank you for trusting Rassoraah – Taste That Travels.
Your privacy, trust, and satisfaction are important to us.