Rassoraah – Taste That Travels
Welcome to Rassoraah. By accessing or using our website, products, and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before placing an order.
1. Acceptance of Terms
By using this website or purchasing products from Rassoraah, you confirm that you are legally capable of entering into a binding agreement under Indian law. If you do not agree to these Terms, please refrain from using our website or services.
2. Products & Services
Rassoraah offers ready-to-eat Indian food products, including meals, rice items, curries, desserts, and related food products.
- All products are intended for personal consumption only
- Resale, redistribution, or commercial use without written permission is prohibited
- Product images are for representation purposes only; actual packaging may vary
3. Food & Allergy Disclaimer
- Our products are prepared using traditional recipes and authentic ingredients
- Some items may contain dairy, gluten, nuts, or spices
- Customers with food allergies should carefully read ingredient details before consumption
- Rassoraah shall not be responsible for allergic reactions caused due to undisclosed sensitivities
4. Pricing & Payments
- All prices listed on the website are in Indian Rupees (INR) unless stated otherwise
- Payments must be completed using approved payment methods at checkout
- Prices may change without prior notice
- Orders will be processed only after successful payment confirmation
5. Order Acceptance & Cancellation
- Rassoraah reserves the right to accept or reject any order
- Orders can be cancelled only before dispatch
- Once dispatched, orders cannot be cancelled or modified
6. Shipping & Delivery
- Delivery timelines are estimates and may vary based on location and courier service
- Rassoraah is not responsible for delays caused by third-party logistics providers, incorrect address details, or unforeseen circumstances
- Risk of loss passes to the customer upon delivery
7. Returns & Refunds
- Due to the nature of food products, returns are not accepted
- Refunds or replacements are governed strictly by our Refund & Return Policy
- Please review the Refund Policy before placing an order
8. Intellectual Property
All content on this website—including text, logos, images, product descriptions, and graphics—is the intellectual property of Rassoraah and may not be copied, reproduced, or used without prior written consent.
9. Privacy Policy
Your use of this website is also governed by our Privacy Policy. By using our services, you consent to the collection and use of your information as outlined therein.
10. Limitation of Liability
Rassoraah shall not be liable for:
- Any health issues arising from improper storage or misuse of products
- Delays or failures caused by courier partners
- Indirect, incidental, or consequential damages arising from use of our products or website
11. Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.
12. Governing Law
These Terms & Conditions shall be governed and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of courts in Jaipur, Rajasthan.
13. Contact Us
For any questions regarding these Terms & Conditions, please contact us:
📧 Email: rassoraah@gmail.com
📞 Phone: +91 97837 51070
📍 Address:
C-221 SD, Heerapura-A West,
Jaipur, Rajasthan – 302034, India